How to Order
At Evina, purchases are completed via private enquiry.
We work with private clients and personal shoppers acting on their behalf, with each order handled individually to ensure a seamless and personalised experience from selection through to delivery.
From Enquiry to Delivery
Enquire
To enquire about a specific item, please select Enquire Now on the product page and include the product code provided.
You will be connected via WhatsApp with a pre-filled enquiry, allowing us to confirm availability and provide accurate next steps.
Availability & Confirmation
We will confirm availability and provide full details, including pricing, shipping and any applicable timelines.
Secure Purchase
Once details confirmed, a secure invoice will be issued to complete your purchase.
Items are reserved upon receipt of payment.
Processing
Once your order has been confirmed, it is prepared for dispatch. This includes final authentication and quality checks before your item is securely packaged.
Where an item is being sourced, the expected timeline will be confirmed during enquiry and managed directly with you
Dispatch
Your item is securely packaged and dispatched with full insurance and tracking. Tracking details are provided once your order has been dispatched.
Before placing an order, we encourage clients to review the product details, condition notes, and our Authentication, Shipping policies, as well as our Terms & Conditions.
If you require any further information prior to purchase, we are always happy to assist.
Beyond the Collection
Beyond items currently available, we offer a discreet sourcing service for private clients and collectors.
Working closely with an established global network of trusted suppliers, personal shoppers and private collectors, we are able to source rare, seasonal and hard to find pieces beyond what is readily available, approached with the same level of care and scrutiny applied to every item we offer.
We welcome enquiries from private clients, collectors and personal shoppers seeking specific pieces. To discuss a sourcing request, please contact us directly.